Electronic Communications & E-Sign Consent

You consent to receive records relating to the Services electronically instead of in paper form, unless Applicable Law requires otherwise. Electronic records may include:

• Terms of Service
• Privacy Policy
• Subscription Agreement
• Utility Enrollment Authorization
• Limited Power of Attorney (if applicable)
• Billing & Cancellation Policy
• Refund Policy
• Automatic Renewal Disclosure
• Account notices
• Billing statements
• Renewal notices
• Legal notices
• Security notifications
• Customer communications

Energy Panda may communicate with you electronically through:

• Email
• Customer Portal
• Website notices
• Mobile application notifications
• SMS messages (where separately authorized)
• Secure messaging within the platform
• Other electronic methods permitted by Applicable Law

Electronic communications satisfy any legal requirement that a communication be in writing, to the extent permitted by law.

You agree that your electronic signature has the same legal effect as your handwritten signature.

Electronic signatures may include:

• Clicking an "I Agree" button
• Checking an acknowledgment box
• Typing your name into an electronic form
• Signing using an approved electronic signature platform
• Other legally recognized methods of electronic acceptance

To access electronic records, you should have:

• A computer, smartphone, or tablet
• Internet access
• A current web browser
• A valid email address
• The ability to view PDF documents
• The ability to print or save electronic records

Energy Panda may update these requirements as technology evolves.

You are responsible for maintaining current contact information, including:

• Email address
• Telephone number
• Mailing address (if applicable)

Failure to maintain accurate contact information may affect your ability to receive important communications.

You may download, print, or save electronic records for your personal files.

Energy Panda may also provide copies of certain records upon request, subject to applicable law and any reasonable administrative fees permitted by law.

You may withdraw your consent to receive electronic records by providing written notice to Energy Panda.

Withdrawing your consent may limit or prevent Energy Panda from providing certain online Services. If electronic delivery is essential to providing the Subscription, withdrawal of consent may require cancellation or modification of your Account, subject to Applicable Law.

Withdrawal of consent does not affect:

• The legal validity of electronic records previously provided
• Agreements previously executed electronically
• Electronic signatures already provided

Energy Panda may retain electronic records relating to your Account, including:

• Electronic signatures
• Agreement versions accepted
• Timestamps
• IP addresses
• Device information
• Authentication records
• Customer acknowledgments
• Audit logs

These records may be retained in accordance with the Privacy Policy and applicable legal requirements.

You are responsible for retaining copies of important electronic records for your own files.

By accepting this Consent, you acknowledge that:

• You have the ability to access electronic records
• You have reviewed the hardware and software requirements
• You consent to electronic delivery of records and communications
• You agree that your electronic signature is legally binding to the fullest extent permitted by Applicable Law
• You have had the opportunity to review all referenced agreements before accepting them

Questions regarding electronic communications or this Consent may be directed to Energy Panda Customer Support using the contact information published on our website.

Energy Panda may update this Consent from time to time. Material changes will be communicated in accordance with Applicable Law.